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As more and more firms are looking at reducing the cost of recruitment process and enhancing the quality and speed of the process, recruitment process outsourcing is gaining ground
Recruitment Process Outsourcing where firms outsource their recruitment process completely or partially to an outside agency gained popularity in the early 2000’s. But as the hiring numbers went down due to the economic recession even RPO firms had a tough time. However, experts say that the industry is witnessing a growth phase post the recession and more companies are outsourcing their recruitment process. “Now as the economy is reviving, many firms are expanding their presence and are getting large projects, for which professionals in large numbers will be required. RPO is going to be the ultimate buzz for large and volume hiring,” says Sunil Goel, director, GlobalHunt India.
IT/ITes sectors are the key industries that go for RPO. “Sectors that have consistent recruitment need due to expansion and attrition opt for RPO. Banking & Financial Services, Retail and Telecom are other major industries which usually do recruitment process outsourcing,” adds Goel.
The benefits
According to experts, the benefits of RPO are many. “The company can focus on its core business rather than focusing on a non core area like hiring. Also, if the demands are fluctuating then the company doesn’t have to bother about scaling up or down which is handled by the RPO. Also, because of the expertise RPOs provide a lot of other benefits to the companies like lower lead times, process efficiency like better screening, lower cost due to scale and most importantly; it doesn’t bear the fixed cost of the hiring set up – the cost is only transactional,” explains Deepak Kaistha, managing partner, Planman HR.
Adding to it Rajiv Srinivas, marketing & sales director, Talking Heads says, “As mundane, processing work is managed by the RPO team, HR team can focus on quality of hiring, sourcing strategy, superior vendor management and candidate experience. Also, companies do not have to maintain large teams to manage the volumes. RPO offers them scale up/scale down flexibility and this is a great benefit given the volatile market scenario.”
Opportunities galore
This growing sector is bringing in lot of opportunities for aspiring professionals. “RPO offers tremendous exposure and learning to people in areas like Sourcing, Client Management, Process management, Operations and Quality. Aspirants in RPO can specialise in these areas and can have multiple career options informs Srinivas. “As RPO matures there would be many streams where aspirants can look forward to build their career like process specialists, quality, automation, sectoral specialists in hiring etc,” adds Goel. The industry is looking for people with good academics, communication skills, knowledge of various industry segments etc.
According to experts, the industry is in a transformation phase and is giving an edge to the recruitment processes making it a hassle free process for the employee and the organisation. With the changes in the employment scenario in the country, hiring RPO firms by organisations for their recruitment solutions will be the way forward in future.
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